https://archiveofourown.org/admin_posts/34216

Last November we asked the community to submit questions to our OTW volunteers in celebration of International Volunteer Day. In this series of posts we will spotlight some of our committees' responses.

The Communications committee (Comms) disseminates information to the general public, media, and fans. We draft and beta news posts and social media posts, and are often the first point of contact for anyone interested in the OTW.

We asked Comms for replies to your questions, and received a lot of feedback! Below you can find a selection of their answers:

Communications Committee Specific Questions

Question: We're so thankful for how fast you guys always respond when the ao3 website goes down. I was wondering what's the circus like behind the scenes when it happens? xD Do you usually first notice when we start panicking, or does someone keep an eye on it 24/7, do emails start flying from social team to it, is it usually scary or is it very organised and calm since you're so experienced, who makes the decision to pull the plug for a few hours if it's really bad and looks hopeless, stuff like this. Thank you!
Committee answer:
Accessibility, Design, & Technology (AD&T) and Systems (our two main technical committees) have already given their own replies to this, but from Comms’ end, we often are the ones that handle posting and disseminating information for downtimes! We work hand in hand with AD&T and Systems to ensure that we're distributing the most accurate and concise information to the public, and coordinate with our fellow volunteers to make sure that it’s sent out in time. We do our best to handle the public logistics so that our coders can focus on their own work!

General Questions

How many hours a week do you spend on your OTW volunteer work?

• It truly depends on the week! Typically I would say ~4 hours, for just keeping on top of things and my weekly tasks. It can be upwards of 10 if there's things outside of the norm or that require a bit of research. (Caitlynne)
• For me, it depends on the time of year most of all! As an Event Coordinator, half of the year I'd say it's ~2-6 hours a week. The bulk of our anniversaries and holidays converge into fall and winter, during that time it's more ~6-8 hours. (Elin)

How do you manage your volunteer time, and do you do the same thing every day like with a day job?

• I hop on my computer pretty frequently throughout the week, so I tailor my OTW time to when I'm on my PC. If there's a day I'm busy and away from my PC, I know I'll have to "catch up" the next day when I have time, so to speak. (Tiana)
• I try to check our chat tool/the Comms email when I can throughout the day and give a dedicated half hour or so on my laptop in the evenings. It doesn't always work out, but that's the goal! (callmeri)

What's your favorite part about volunteering at the OTW?

• I like that tending the little OTW!Tumblr corner of the landscape helps the whole fandom ecosystem. (Remi)
• The best part of volunteering at the OTW is the people, for sure! The social aspect is easily what motivates me the most to stay. I have made lots of friends and the Communications committee has been a really supportive environment! (stork)

What's the aspect of volunteer work with the OTW that you most wish more people knew about?

• We are fans just like you! There are so many different cultures and fandoms coming together every day to make the organisation run. (Tal)
• We are really big on emojis! The custom emoji feature on our chat tool is definitely getting a lot of mileage with us XD. Also, you can put OTW work on your resume if you want to. (stork)

What does a typical day as an OTW volunteer looks like for you?

• Check the Tumblr notes and ask box in the morning, before scrolling through my personal dash and then the tags the organisation follows looking for Things To Queue. Mosey through the #ao3 tag on occasion to reply or leave little notes to folks. Every day is similar, but none are The Same. (Remi)
• I often start by checking and responding to messages from other volunteers, and then make a list of current tasks to work on. Sometimes that means brainstorming activities for a special milestone, other times it's writing posts, or preparing for an event. (Elin)

What is your favorite animal? Alternatively, do you have a favorite breed of cat/dog?

• I love bats and think they're super cute, but identify with possums on an emotional level. (Caitlynne)
• My favorite animal is a saiga antelope. Fave dog breed: Irish wolfhound. (Communications volunteer)

Do you enjoy reading fanfic? If so, what's your favorite work on AO3?

• For a dyslexic person I seem to read A LOT of fanfic... I actually tend to read more on AO3 than actual books?? Anyway, my favourite of all time would have to be unholyverse. I don't think anything can beat that… (Gray)
• I love reading fic so much it's kind of concerning how many tabs I have open all the time. My favourite fic is locked but another fave is between the sheets by DasWarSchonKaputt. og. goat. mother. (choux)

Do you write any fanfic yourself? What do you enjoy about it?

• I do write. I enjoy the creativity and the ability to explore characters. (Communications volunteer)
• I do! It's my favorite hobby and one I neglected a bit last year. I hope to get back into the swing of it in 2026. (Tiana)

What fandoms are you (currently) in?

• I’m very active in the Dan and Phil fandom :3 (Gray)
• Mostly MDZS and IWTV for the past few years, but Heated Rivalry took over my brain so it looks like I'm getting on that ride. (callmeri)

Do you feel glad or proud to see fanfiction in your mother tongue?

• I'm also a tag wrangler, so I get to participate in tag translation (every tag wrangled needs to have a documented english translation). There aren't as many German works, but we have loads of German volunteers – this means there's often several of us running to translate whenever there's a German tag. it's really cool to see very specific cultural references in works! (Tal)
• I read a TON of socmed AUs in Filipino along with the Filipino fics in general! I'm super happy to see fanwork in Filipino and when a creator is Filipino as well! especially when I see actual locations or cultural tidbits getting referenced. (choux)

Thanks so much to every volunteer who took the time to answer!

(For more answers, check out this work on AO3, where we collect additional replies to each question!)

The Organization for Transformative Works is the non-profit parent organization of multiple projects including Archive of Our Own, Fanlore, Open Doors, OTW Legal Advocacy, and Transformative Works and Cultures. We are a fan-run, donor-supported organization staffed by volunteers. Find out more about us on our website.

https://archiveofourown.org/admin_posts/34216